Dear Parent/Carer
We sincerely hope this Newsletter finds you and your family all well.
We wish to contact you regarding the newsletter last week, where we advised fees would be reduced by 40%.
We wanted to let you know that the Direct Debit Membership Fee has indeed been changed by 40% reduction. However, direct debit processing rules dictate that payment collections are created several days before physical charge date and as such, this change will not take effect in time for April payment coming off. Therefore, April payment will still be normal Fee and we apologise for this, but the lower Fee will be in place for May.
To compensate for April, we will carry on with the lower 40% reduction Fee for a month longer once football eventually starts back again and we are through this.
What we have found after last week’s newsletter about changing the fees, there has been quite a lot of club parents and carers who have got in touch and asked if they could keep the payments at full Fees as their own financial situation hasn’t been impacted by the Covid-19 situation.
There is no doubt this would help sustain the club’s expenditure and when we first issued the news that we would reduce fees, this was a quick decision made by the Executive Committee to try and help each family’s financial burden as we are aware we do have families in the Club who have been impacted by the current situation.
Subsequent to the Fees newsletter and in response to the Covid-19 situation, My Club Hub has reacted quickly to implement a solution that enables more flexible capability for Fee collections that will help MCH clubs and also support a family’s circumstance’s and wishes.
As things stand, everyone’s Fees have been adjusted with the 40% reduction and this will start in May as explained above. This Fee with the 40% reduction is currently the default.
However, we do now have these three options available to you:
1. You would like to stay with the Default 40% reduction until we are back playing football and through this situation. For this option you don’t need to do anything.
2. You would like to remain paying Full Fees as you haven’t been impacted financially by Covid-19.
3. You feel you can’t pay any Fees at all, as you have been financially impacted by the Covid-19 situation (If you will struggle to pay Fees, instead of cancelling your Direct Debit please let us ‘Pause the Fees’ for you. You won’t Pay any Fees while Paused in MCH. Pausing simply takes away the need for you to do anything. Once we are through the situation we can simply re-start Fees again without you needing to do anything. We will obviously let you know when Fees will be re-starting.
If you wish to change to Option 2 or 3 we can sort that out for you no problem. Our team leads can let us know each family's wishes and we will deal with everyone's request. Or if you would prefer to contact the Club directly in confidence, please feel free to do so using the Email address below.
Finally, we hope you are keeping up to date with Club News, Tasks/Challenges and the Club Survey (which was issued by Tam this week). We would encourage you all to take part in this survey as it can shape the future of our Club. Please also involve your family in this Survey while you have time on your hands!
For any queries, please don’t hesitate to contact us on contact_dundeewest@yahoo.co.uk
Please Stay Safe, Stay Home, Keep Active.
Paul Gibson
Club Secretary - On Behalf of Dundee West Executive Committee
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